INTRODUCTION
As a large part of Dr. Lam's patients fly in for his services, he believes that it is very important to make the process of coming to Dallas as easy as possible. Along those lines, he has created a custom-built hospitality kit to guide with every facet of your travel plans. He hopes that this labor of love will help you in your decision and process to come to Plano, Texas. Dr. Lam would also like to thank Linda, his assistant, for the many months of research and preparation that she made for this project.
TRANSPORTATION: FLYING IN & GETTING TO YOUR HOTEL OR OUR OFFICE
You will fly into the DFW (Dallas-Fort Worth) airport in most cases. The smaller regional airport Love Field Airport may also be a destination for some travelers. Without traffic, we are located about 25 to 30 minutes away from both airports. American Airlines is headquartered at DFW and may be the most convenient airline to fly directly into Dallas in many cases.
You can get to our office or your hotel using one of several methods: 1) a rental car agency from the airport, 2) our concierge (for availability, contact
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or her cell 214-674-7324), 3) taxi (for Executive Taxi, contact Kenny at 214-415-8596), or 4) limousine service (for Superior One, contact 972-490-0581).
VIEW STREET MAP OF DR. LAM'S OFFICE AND BUILDING
To familiarize yourself with Dr. Lam's building and immediate surrounding streets, you can do a 360 degree virtual tour around the outside of his building and surrounding neighborhood using your mouse (if you hold down your mouse button and drag it in the direction you desire) or click on the appropriate icons to navigate as you wish.
View Larger Map
HOTELS
For hotel information near Dr. Lam's office, please click on the tab below in our Hospitality Kit for details on each nearby hotel. We recommend at this time Hyatt Place, which is convenient and features an in-room refrigerator, free in-room wifi, large television, and a very comfortable room for the price. Remember always to ask for Dr. Lam's medical rate, which is available for our patients by most of the featured hotels.
PERSONAL CONCIERGE SERVICE
Dr. Lam's personal concierge, Lori, can help you stock your refrigerator before you come and help you with some of your personal needs during your stay at a nominal extra cost of $20 an hour.
To contact Lori, please email her at
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or call her at 214-674-7324 to arrange this service. Of note, Lori should be contacted directly and paid directly by cash or check. Of course, grocery products are billed at the rate that she pays for them, and gasoline charges are included in the $20 per hour rate charge.
AFTER CARE NURSING OR COMPANION SERVICES
 Dr. Lam's office can help coordinate companion and nursing services for you at an extra rate, as needed. Dr. Lam's nursing staff will discuss with you what services you would require based on your procedure but would not be necessary if a companion would already be traveling with you. After discussing with Dr. Lam's nursing staff what your requirements would be, Dr. Lam's office will then coordinate those services for you.
OTHER AMENITIES
With careful research, we have included in our hospitality kit a listing of cleaners, banks, pharmacies, book stores, etc. to make your stay with us as comfortable and convenient as possible.For restaurants, we have included both dining-in  establishments as well as take-out and delivery options (with all available menus featured in the kit). A great service that has helped many of Dr. Lam's patients is diningin.com that delivers the food from area restaurants to your hotel or residence. (The zip code needed on diningin.com is 75093).
For your convenience, we have a catalog of DVDs including a portable DVD player that you can rent from us during your stay at no extra cost. You can browse our listing of current movie titles beforehand to determine what you would like to see while you are here with us by clicking here.
FOR PRINTABLE VERSION
 The option to print a specific part of the hospitality kit is given to you throughout the kit as you click on each option. However, for your convenience, we have made a one-click download of the entire hospitality kit in pdf by clicking here. The option to print the hospitality kit in sections or in whole may facilitate ease of planning your meals, etc. in advance of your arrival.
PATIENTS HELPING PATIENTS
 Although this kit is as comprehensive as possible, Dr. Lam and his staff may have missed some pertinent or helpful ideas to make your stay as optimal as possible. Accordingly, Dr. Lam has created this special forum section for patients who have flown into Dallas in the past to give helpful hints to other patients who will come. To visit this forum, click here.
THE HOSPITALITY KIT
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