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Staff Bios & Videos

Dr. Lam is proud to work with a diversely talented staff that offers meticulous patient care, creative energy, leadership, and a personalized touch. Each individual is dedicated to bringing the most advanced and specialized care possible for the facial plastic surgery and hair restoration patient.


  • Watch Carol’s video greeting
  • Go to Carol’s Personal Page
  • View Carol’s Baby Photo
  • Carol, Office Manager (A.K.A., “Bluebell”)
    A long-time commercial real estate investor, Carol is also the principal developer of the Willow Bend Wellness Center. Serving as both the general manager of the building as well as Dr. Lam’s office, Carol makes sure that all the finances of the office are kept in order. She also serves as patient liaison and Chinese interpreter. She was happily married for 45 years until the untimely passing of her husband; she is a mother of two great children. During her free time, Carol is an avid ballroom dancer. In particular, she loves oranges, other fresh fruits, and all types of dogs.
  • Watch Constanze’s video greeting
  • Go to Constanze’s Personal Page
  • View Constanze’s Baby Photo
  •        Constanze, Patient-Care Coordinator (A.K.A., “Coko”)
    Born in beautiful Ludwigsburg, Germany and raised in the Rheinland Pfalz region and Stuttgart, Constanze was torn between archeology and fashion design. Ultimately, the practical and creative side won, and she served a tailor’s apprenticeship with the prestigious Fashion House of Bleyle in Stuttgart. Constanze took a short detour in data processing before marrying and becoming a full-time mother of four lovely children. Subsequently, she returned to tailoring for JC Penny, became a makeup artist for Calvin Klein, and a Flight Attendant for United Airlines. She is still enthusiastic about children, archeology, travel and meeting people of all nations. In her spare time, she collects native musical instruments from the four corners of the world as well as stamps and postcards
  • Watch Dianne’s video greeting
  • Go to Dianne’s Personal Page
  • View Dianne’s Baby Photo
  • Dianne, Nursing Director (A.K.A., “Max”, “Green Genes”, “Gigi”)
    Dianne was born and raised in Baton Rouge, Louisiana. She attended Louisiana State University and graduated in 1990 from Our Lady of the Lake School of Nursing. She has had 17 years of nursing experience with the majority of that time spent in management positions, which has served her well in establishing and running the Lam Facial Plastic Surgery Center. She is the past national President of the Organization of Facial Plastic Surgeon Assistants (OFPSA) and continues to work as the educational liaison for the OFPSA. Recently, Dianne has organized and directed both the Las Vegas and the Toronto meetings of the OFPSA. She has also recently earned the distinction of CNOR: a certified nurse of the operating room. She is married with two precocious boys, Alec and Cade. During her free time, she enjoys scrapbooking, journaling, creative writing, and reading British literature.
  • Watch Emina’s video greeting
  • Go to Emina’s Personal Page
  • View Emina’s Baby Photo
  •    Emina, Hair Transplant Coordinator (A.K.A., “Armenia”, “Demina”, “Yoda”)
    Being a foreign movie aficionado and an avid waltz dancer reveals Emina’s European roots. For her, yoga is an expression of her optimistic spirit and high energy. Moving from her native Yugoslavia to Canada then to the USA, she learned to manage change and stress and has become an expert in coaching people through challenging times. She’s an equally serious and playful person, who is fascinated with science and passionate about people. Dedicated to the field of hair transplantation, Emina continues to teach hair-transplantation techniques throughout the United States and Canada.
  • Watch Darla’s video greeting
  • Go to Darla’s Personal Page
  • View Darla’s Baby Photo
  • Darla, Scrub & Hair-Transplant Technician (A.K.A., “Shimmy”, “Duchess”, “DKNY”, “Mini-Emina”, “Bomb Squad”)
    Darla has lived in several U.S. cities, most recently relocating from Seattle, Washington to the Dallas metroplex. Working previously in both speech and physical therapy, she developed the skills and compassion to understand the needs of Dr. Lam’s patients. Darla assists Dr. Lam as both his principal scrub nurse as well as his hair-transplant technician. Darla enjoys various family-oriented activities, including volunteering at her two sons’ elementary school, coaching soccer, and traveling with her family to visit friends and relatives around the country.
  • Watch Vassilka’s video greeting
  • Go to Vassilka’s Personal Page
  • View Vassilka’s Baby Photo
  •    Vassilka, Hair-Transplant Technician and Medical Assistant (A.K.A., “Silky”, “Silky D”)
    The spirit of adventure brought Vassilka from her native Bulgaria where she was raised and educated. Her journey of hope was richly filled with friendships every step of the way. Her faith and appreciation for life are the qualities that most clearly define her. She is known for her positive energy and eye for detail. Vassilka is an experienced patient-care provider and skilled hair-transplant technician. Recently married, she and her husband have found much happiness in the Dallas area. They are also expecting a little package in October! Vassilka loves flowers and chocolate. Her favorite avocation is maintaining an active physical exercise regimen including Thai boxing and cycling.
  • Watch Beth’s video greeting
  • Go to Beth’s Personal Page
  • View Beth’s Baby Photo
  • Beth, Registered Nurse (A.K.A., “Fargo”, “Betty Qui Qui”, “Betty Bon Qui Qui”, “Barry Bonds Qui Qui” )
    Beth was born and raised in Cedar Rapids, Iowa. She attended Mount Mercy College where she received her Bachelor of Science degree in Nursing. She then relocated to Carrollton, Texas, where she currently resides. Beth has worked in various aspects of the nursing field but has found her niche in the ambulatory surgery setting since 2001. She provides continuity of care by remaining at the patient’s side during all phases of the surgical experience. She is married and has two girls, aged 14 and 16. She enjoys shopping, scrapbooking, and reading in her spare time.
    marcy
  • Watch Marcy’s video greeting
  • Go to Marcy’s Personal Page
  • View Marcy’s Baby Photo
  • Marcy, Patient Care Liason (A.K.A., “Mack Daddy”, “Flipper”) 
    Marcy is a native Texan who has a multi-faceted career path. From Real Estate to Telecom to the Medical field, her diverse and extensive background lends support to Lam Facial Plastics in all aspects. Working in the medical industry for the past five years has honed her skills in assisting patients and demonstrating friendliness, courtesy and discretion regarding the unique needs of each patient. She has been married for four (4) years to her wonderful husband, Kevin, and has a 10-year old step-son, Tristan. Marcy’s other love is animals; she has an 80-lb. rescue dog, Sasha, who is a Great Dane/ Boxer mix, a farm cat named Tom-Tom, a Chinese dwarf hamster, and two Red-eared Slider turtles. Marcy also enjoys listening to her husband play 12-string guitar, reading, keeping up on current events and playing games.
    stephanie
  • Watch Stephanie’s video greeting
  • Go to Stephanie’s Personal Page
  • View Stephanie’s Baby Photo
  • Stephanie, Medical Assistant (A.K.A., “Baby Spice”, “Stefler”) 
    Stephanie was born in Lincoln, England and studied contemporary dance for 12 years and taught it for four. She holds degrees in dance and psychology and moved to Plano in February 2006 where she attended Cosmetology School and has worked as a medical aesthetician and laser technician. In her spare time, she likes to dance and sing as well as look after her dog, Bubble, and cat, Hank.