Staff Bios & Videos
Dr. Lam is proud to work with a diversely talented staff that offers meticulous patient care, creative energy, leadership, and a personalized touch. Each individual is dedicated to bringing the most advanced and specialized care possible for the facial plastic surgery and hair restoration patient.
Carol Lam Chen, Office Manager Emeritus
A long-time commercial real estate investor, Carol is also the principal developer of the Willow Bend Wellness Center and its expansion. Carol is Dr. Lam’s mother if you couldn’t figure it out. She served as Dr. Lam’s office manager for many years until a few years ago and is now retired. She was happily married for 45 years until the untimely passing of her husband but is now married to an amazing man that Dr. Lam calls dad. She is a mother of two great children, and Dr. Lam is one of them. During her free time, Carol is an avid ballroom dancer and world traveler. In particular, she loves oranges, other fresh fruits, and all types of dogs. She is also a happy grandmother of four: Bailey, Bryn, Cooper, and Alessandra.
Amanda Frey, BSN, RN-Nursing Director
Amanda was born and raised in Paris, Texas. She completed her LVN in 2008, followed by her RN in 2009 at Paris Junior College. She relocated to McKinney in 2009 and began her career in the Emergency Department before transitioning into Management and Administration. She recently completed her Bachelor of Science in Nursing from Western Governors University and is currently pursuing her Master of Science in Nursing Leadership and Management at the same institution. Amanda is very thankful to transition into plastic surgery and is embracing her new role as Dr. Lam’s Nurse Administrator. She is thankful for the time that she gets to spend with our patients to ensure everyone has a great cosmetic experience! When the work day is over, she is either attending her daughter Celeste’s orchestra concerts or her son Ian’s baseball games.
- Watch Annette’s video greeting
Annette Smith, Controller
Annette was born in Baxley, Georgia. She attended Mississippi State University and received a Bachelor of Science Degree in Business. She moved to Dallas over twenty-five years ago with her husband John. They have been married for over 31 years and going strong! She was blessed to be a stay-at-home mom with her three beautiful children Anne Kirby, Chelsea, and Mattson. They are all now college graduates and reside in the Dallas area. Anne Kirby blessed the entire family with the birth of their first grandchild, Gray, in 2020. Annette has served in the community for years through her church. She enjoys meeting new faces and loves being a part of the LFP family.
- Watch Deny’s video greeting
Deny Krumova, Social-Media & Technology Director
Deny was born in Bulgaria where she graduated with her master’s degree in History. She then moved to Connecticut with her husband before moving down to Dallas after her husband’s job was relocated. She loves reading, computers, and learning new things. She has two children, Kelly and David.
Renée Smith, Registered Nurse
Renée joined Lam Facial Plastics in October of 2020. She is a Registered Nurse who has devoted the majority of her career to emergency nursing here in Texas. Her experience in the ER included the care of patients of all of ages with a multitude of medical and surgical issues. She has been a mentor and a clinical coach to new nurses and has a fascination for learning. She is married and enjoys time with her family and friends especially on vacations!
Wendy Moynihan, Registered Nurse
Wendy has been a nurse since 2009. She began her career in the Progressive Care Unit before transitioning to the Emergency Department. She has enjoyed the transition to facial plastic and hair-restoration surgery and the relationship she is able to build with the patients. When she’s not at work, she enjoys spending time with her two children and her husband of 16 years. She also enjoys traveling, gardening, and cooking.
Felicia Gibson, Registered Nurse
Felicia was born and raised in the North Texas area. She graduated from Collin College nursing school in 2011. She is married to her husband Chase and has three boys aged 13, 9, and 4. Her hobbies include traveling, and her favorite place is the Bahamas or anywhere with a beach. She truly enjoys working at LFP because everyone is laid back and easy to work with. She really enjoys meeting new people including our lovely patients she sees every day.
George Franklin Jones MD, Anesthesiologist
Dr. Jones has been happily married to his wife, Cynthia, for 38 years. They have three grown, successful children: Lauren, Christopher, and Haydn. Dr. Jones attended Ft. Worth Dunbar High School prior to attending The University of Chicago for his pre-medical studies. He completed his training in anesthesiology at UT Southwestern Medical School graduating in 1983. Dr. Jones proudly served in the US Army from 1983-1986. Dr. Jones is a lifelong learner advocate and attends conferences and training on emerging practices in anesthesia to deliver the latest standards in care to all of his patients. When Dr. Jones is not busy providing exceptional care to our surgery patients, you can find him at the golf or gun range sharpening his skills. He also has an intense love for the Dallas Cowboys.
Gregory W. McWhorter MD, Anesthesiologist
Dr. McWhorter received his medical degree from the University of Louisville School of Medicine, performed his transitional internship at the State University of New York Upstate Medical Center, and completed his anesthesiology residency and fellowship at the University of Texas Medical Branch in Galveston. He completed additional post-fellowship training in cardiac ultrasound at Northwestern University in Illinois. Dr. McWhorter has served as Assistant Department Chief and Department Chief in Anesthesiology at The Medical Center of Plano, and in the U. S. Navy, and as assistant ICU Department Chief while in the Navy. He is a veteran of the first Gulf War and has received multiple service medals during his anesthesiology service. His experience includes developing a heart-surgery echocardiography service. He has special interests in and has developed and implemented protocols for reduction of pain by administration of preoperative non-narcotic pain medications and for reducing nausea related to anesthesia. This work has been recognized by colleagues, hospital personnel, and insurers. He lives in Plano with his wife, who works for several Christian nonprofit organizations, and their two college-student children. They are active at Prestonwood Baptist Church. Dr. McWhorter speaks Spanish and English.
Gregg Lessly MD, Anesthesiologist
Dr. Lessly grew up in Florissant, Missouri, and graduated near the top of his class at McCluer North High School. He studied Chemical Engineering at Rensselaer Polytechnic Institute in Troy, New York, where he graduated Magna Cum Laude.
He studied medicine at Upstate Medical University in Syracuse, New York, which included a research fellowship at the National Institutes of Health in Bethesda, Maryland. This led to a research paper he co-authored and was published in the journal Endocrinology.
Dr. Lessly went on to do a residency in Anesthesiology at the University of Massachusetts in Worcester and was elected Chief Resident in his last year by his peers. He is Board Certified by the American Board of Anesthesiology.
He now lives in Texas with his family where he enjoys sports and the outdoors. Helping patients get through surgery is his passion, and he feels honored to work with the LFP team.
Erika DePiazza, Patient-Care Coordinator
Erika is one of the amazing Patient-Care Coordinators at LFP. She is new to the medical field but has already made such a positive impact on patient’s experiences with her dedication to the practice and the patients. Erika has 3 children, Marco, Breanna, and Michael. Her husband, Kevin, of 8 years also made her the mother of a stepson, Aiden. She is proud to announce that her youngest-born son is the first to attend a University in the immediate family! Erika has a love for dogs, music, and learning new things. Most importantly, she loves the holiday season because life feels complete when her whole family is together under the same roof.
Mary Traxler, Patient-Care Coordinator
Mary considers herself almost a Texan after relocating from the East Coast 40+ years ago! Her family, husband, three adult children, grandson and rescue Lab, Sugar, keep her on the go. She enjoys walking, Pilates, Barre, and all types of physical activity, keeping body and mind strong, ready for what life brings next.
Mary has always wanted to work in a doctor’s office and is enjoying her first experience with Dr. Lam’s excellent, kind, and caring team.
Sheena Turner, Patient-Care Coordinator
Sheena is one of the wonderful and caring patient-care coordinators at LFP. She has a background in graphic design and social-media marketing. She is currently pursuing a degree in psychology and in her free time enjoys listening to true-crime podcasts, playing with her two children and creating new designs.
Susana Andrade, Hair Technician
Susana was born and raised in Dallas, Texas. Shortly after graduating high school she attended college to become a Medical Assistant. She has been working in hair restoration for 9 years. Susana has been with her spouse for 13 years and together they have 3 handsome boys, Fabian, Giovanni, and Ivan. Her two older boys have played soccer since they were 6 and 5. Needless to say Susana spends most of her time at practice with her boys or at their soccer games.
Alfredo “Al” Romero, Hair Technician
Al has extensive experience in Hair Transplantation and Restoration. He has worked with some of the many distinguished transplant surgeons in the US since 1998. He has already proven to be a true asset to LFP and our patients with his outstanding skills.
Darla Stewart, Scrub, Medical Assistant & Hair-Transplant Technician
Darla has lived in several U.S. cities, last one being Seattle, Washington, before moving to the Dallas metroplex. Working previously in both speech and physical therapy, she developed the skills and compassion to understand the needs of Dr. Lam’s patients. Darla assists Dr. Lam as both his principal scrub nurse as well as his hair-transplant technician. She has been married to her husband Tye for close to 30 years. She also is a published author, writing a distinguished chapter for Dr. Lam’s textbook on the subject of medical assistant duties. She has been with Dr. Lam well over a decade now. Darla enjoys various family-oriented activities. Her son Brennan graduated Valedictorian from McKinney High in 2015, studied aerospace engineering at UT Austin, and is now studying for a PhD at Georgia Tech. Her younger son Ryan graduated top 5% of his class and is studying mechanical engineering at Texas A & M. She enjoys working in the garden, reading, and playing with her fur babies Lilly Bell, a miniature schnauzer, and Hershey, a schnoodle.
Joy Alin, Certified Medical Assistant
Joy was born in one of the most beautiful islands, Cebu, in the Philippines. She came over to the United States in 1997. She has been a Certified Medical Assistant since 2010. Joy is not only her name but also she just loves to bring out the joy in other people. In her free time, she loves to spend it with her 3 beautiful daughters, to play in the park, and to go bowling or watch movies. She just loves to hang out and have fun with her whole family and friends and to try out new restaurants because she loves to eat.
Danielle Jackson, Certified Medical Assistant
Danielle was born and raised in Texas minus the few years that she spent living in California. She has been with her husband for the last 10 years. She haves 4 fur babies that she loves and adores and has recently become an aunt to a beautiful baby girl. She’s been a certified medical assistant for about 10 years doing everything from cardiology to addiction medicine. Now she helps assists Dr. Lam inside and outside of OR as a medical assistant/scrub technician.
Ashley Graham, Medical/Surgical Assistant
Ashley has lived in Texas her whole life. She is a mother to one fur baby. Ashley has one niece, three nephews, and another nephew on the way that keep her busy when she is not at work. She has served in various roles from cardiology to multi-provider scheduling in the medical field for the past 10 years. She has been a Medical Assistant and Scrub Technician for Dr. Lam for the past two years. Ashley loves to come in with a positive attitude and bright demeanor to provide the best care possible for our patients every day. In the future, she plans to advance her career and become a nurse.
Laura Harmonay, Medical Assistant
A Midwest girl at heart, Laura grew up in Michigan and spent the first portion of her life there, only moving to Dallas in 2009. Since moving here, Laura has worked in veterinary medicine as a technician, both in general small-animal practices and in an emergency-room setting for the last 9 years. She recently decided to change career paths and joined the LFP family. Laura lives in McKinney with her two dogs, Rocky and Adrienne, and her four cats: Catelynn Stark, Mia, Stormie, and Hudson. In her spare time, Laura enjoys watching sports, reading, and writing.
Amanda Burckhardt, Medical/Surgical Assistant
Amanda is our resident medical/surgical assistant. She has been working in the cosmetic medical field since 2015 and has been working in facial plastic surgery since 2018. Amanda grew up in Phoenix, Arizona, and is one of five siblings. She moved to Prosper, Texas, in 2008 and graduated college from UT Dallas with her B.S. in Neuroscience. Amanda is a part of Women Rock, Inc., charity, which she is passionate about. She also is passionate about animal rescue and fosters animals in need including cats, dogs, bird,s and reptiles. In her free time, she enjoys cooking, reading, and sketching. Amanda and her husband have been married since 2009 and enjoy travelling. They share a home with their 4 dogs, 3 cats and cockatoo in North Dallas.
- Watch Debbie’s video greeting
Debbie, Medical Assistant
(A.K.A.,” West Side”)
Debbie was born in Chicago, Illinois, and moved to the Dallas area when she was 8 years old. She met her husband Ed her senior year in high school and has been happily married for over 30 years. She was blessed to be a stay-at-home mom for 19 years. Her son Garett is a family-medicine physician and her daughter Natalie works in clinical mental health. She is thankful to be a part of the LFP family. In her spare time, she enjoys various family activities, playing tennis, and volunteering at her church.
Gerri Mason, Environmental Services
Gerri is a Texas native that lives in Plano with her family. Gerri has 4 children, 12 grandchildren, and 1 great-grandbaby with whom she is spends most of her time outside of work. She comes to LFP with 10 years’ experience in environmental services. She has been instrumental in maintaining our office in clean, pristine condition to keep our staff and patients safe. Her dedication to maintaining a healthy work environment has allowed the office to continue to serve our patients during the pandemic without fail.