6101 Chapel Hill Blvd Ste 101, Plano, TX 75093

Staff Testimonials

Most staff testimonials below are derived from anonymous surveys given to patients following their procedures at the Lam Facial Plastic Surgery Center. For written testimonials about Dr. Lam instead, click here.

  • [I liked that] everyone could answer my questions. Everything was very professional. This was a nearly painless procedure! I appreciate that.
  • The entire experience was exceptional: warm, loving, friendly, professional.
  • Thank you Dr. Lam and all the staff!! You are great !!!
    Vicki
  • Emina,
    Thank you so much for your encouragement each step of the way through this process. You have been a listening ear, a shoulder to cry on and have provided such words of wisdom. I appreciate you so much and thank God for your expertise!
    Love,
    Jennifer
  • Gold star to Beth! I’m speechless!
  • hello constanze, i just wanted to drop a line to you to thank you for everything you did from day one for me for my procedure. thank you for being excellent at what you do and dr. lam is lucky to have you. please thank beth and the other ladies for me also, you all (y’all) took such good care of me and you guys make the office great. thank you again. matthew.
  • Great staff! Dr. Lam is a funny guy.
  • Thank you very much to everyone — my experience at your office could not have been better.
  • The staff is very courteous and friendly. Dr. is always in a good mood! Everything perfect! Keep as special as you are.
  • Could not ask for a nicer group of people. All are very compassionate and very professional. I think of all of the personnel as my family and that is how you are treated in return.
  • Dear Constanze,Your kindness so reflects your loving spirit. Your kind words and encouragement are your gifts. You made me feel wonderful. Thank you for all your help and gestures. L.T.
  • Dear Beth, I want to thank you for the outstanding care I received from you during my Fat Transfer/Rhytec procedures a few weeks ago. You were so kind and warm to me. It made me feel very nurtured and safe. My husband and I told Dr. Lam how amazingly wonderful you were to us and he told us he hears such compliments about you often. You are precious, Beth! Your ability to put one at ease is a gift. I found myself completely relaxed and at peace within a few short minutes of meeting you. You asked me about my children (my favorite topic! 🙂 ) and my anxiousness completely subsided.
  • I am thrilled with my results but the “icing on the cake” is the fact that my experience was a pleasant one from start to finish and I thank you for being so warm and sensitive. God Bless You!
    T.C.
  • What I liked most about LFP was the care and time people took with me to explain things. And Dr. Lam’s skill, of course! Although I am sorry I suffered lipoatrophy from Thermage, I feel fortunate that Dr. Lam has the skill to help me! Dr. Lam and his staff are truly an amazing group of people. They put me at ease and were readily available to answer my questions. Thank you, all of you.
  • The people are all amazing — so kind. I was really uncertain about taking this step, but everyone involved was so wonderful. It made the decision so much easier.
  • I have been very impressed, particularly with the follow ups and concern shown to me. This has been a unique experience.
  • What I like most about LFP was the extreme kindness of the staff.
  • The people make the difference!
  • Everyone is wonderful, pleasant, and nice. You are all super!
  • A very positive experience. The staff is beyond polite and friendly. What do you guys take a happy pill every morning?!!
  • Dearest Constanze,
    Thank you so much for always being kind and patient with me. Your kids are so lucky to have such a patient and stylish mother. You work so hard, above and beyond the call of duty. You’ve made my choice of Dr. Lam an easy one. He has great staff. I just wanted to let you know that I appreciate all of your hard work. Thank you for being so great!
  • Thank you!! Great experience, great people (very caring people), great outcome!!!
  • Beth and Dianne- very professional, caring, helpful in answering all my questions.
  • It is clear that your group operates as a TEAM, not a bunch of individuals. That is comforting.
  • You all are a credit to this industry and represent what it can be at its best. Integrity and ethics, world class skill and FINE people all around!
  • Emina was great!
  • Wonderful staff!
  • Dr. Lam, Emina and Beth — You were great!
  • Just a beautiful place that runs like a well-oiled machine.
  • Friendly and professional staff.
  • The physician and nursing care were excellent.
  • Everyone and everything associated with the procedure was top-notch.
  • I am so happy I chose Dr. Lam to do my rhinoplasty. It ended up being very difficult but he took excellent care of me and I love my new nose! All of Dr. Lam’s staff were very kind as well.
  • My experience at your clinic was wonderful. I willl highly recommend the clinic and its staff.
  • Everyone was extremely helpful.
  • Very knowledgeable, friendly staff!
  • Thank you Dr. Lam and all the nurses for being sincere and caring for my needs, especially about my phobia of the IV. I appreciate all the smiles and friendliness of your staff. You all are wonderful people Thank you 🙂
  • Thanks to Dr. Lam and his ever so competent staff. My nurse Oscar was very friendly and consoling.
  • Dr. Lam, your staff are pleasant, courteous, and knowledgeable. They put your patients at ease. What I liked most about your facility is the friendly staff and the ambience.